Shipping Policy

Processing and Shipping Times

Orders placed during our regular business hours typically ship the same or next business day.

Our business hours are Monday through Friday, 7:00 a.m.–4:00 p.m. We are closed on weekends and major U.S. holidays. Orders placed after business hours, on weekends, or on holidays will begin processing on the next business day.

Shipping transit time begins after the order leaves our facility and is separate from processing time. Delivery dates provided by the carrier are estimates unless a guaranteed shipping service is selected.

Free Shipping

Orders of $99 or more after discounts qualify for free standard shipping. Sales tax does not count toward the $99 minimum.

Shipping Information

Customers are responsible for providing a complete and accurate shipping address at checkout. We are not responsible for delays, failed deliveries, or additional shipping costs caused by an incorrect or incomplete address.

Lost, Damaged, or Stolen Packages

Once an order has been accepted by the shipping carrier, Grit Wholesale Ink is not responsible for packages that are lost, damaged, delayed, or stolen during transit.

If your package arrives damaged, is missing, or shows as delivered but was not received, please contact the shipping carrier directly to file a claim and request assistance.

For order-related questions, email our customer service team at hello@gritwholesaleink.com.